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Personal data

How is my personal data protected by Gimi?

All user data is protected by extensive fire walls on encrypted servers. We are compliant with GDPR, The Swedish Data Protection Authority and PCI DSS. Gimi never shares or sells any user data with third parties, except when required for legal reasons, such as with our card issuer and ID verification provider for card users.

How can I delete my personal data?

If you delete your user account all of your personal data will be deleted. Please not that it's not enough to uninstall the app, you need to delete the account from inside the app.

Why do I need to verify my identity when I order the Gimi card?

According to law Gimi has to ensure your identity when you order the card. This is needed to prevent money laundering and financing of terrorism.


What is E-money?

E-money is an abbreviation for electronic money. E-money is a monetary value that is stored electronically, represented by a claim on the issuer and can be widely used for making payments. The E-money on the Gimi Card is issued by Prepaid Financial Services

How is the E-money on the Gimi card protected?

The E-money is protected in Prepaid Financial Services' internal system. A corresponding amount to your amount of E-money is held on a bank account in Prepaid Financial Services's name at the bank Barclays.

What happens with my E-money if Gimi goes bankrupt?

There are two possibilities.
1: The E-money on the Gimi card will be repaid to you.
2: Prepaid Financial Services will transfer the prepaid card to another company and the E-money can continue to be spent with the card.

Is the money held at Barclays protected by the Financial Services Compensation Scheme?

No, the money that is held in Prepaid Financial Services name at Barclays is not protected by the Financial Services Compensation Scheme.

As a customer of Gimi Master, what is my relationship with Prepaid Financial Services?

You are a customer to Prepaid Financial Services and the product you bought is the Gimi Card. For more information please see the Issuer terms.

Do I earn interest on the E-money on the Gimi Card?

No, you do not earn interest on the E-money on the Gimi card.

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